Built for real communitiesYour community does not need complicated detours, but fast and clear help. With NexCore SupportDesk, every request reaches the right team directly — structured, personal, and entirely within Discord.
# ticket-erstellen•••Ticket types, selections and buttons look in Discord exactly as you prepared them in the web dashboard.
ConnectedDiscord ↔ WebpanelNexCore SupportDesk connects Discord, the web dashboard, team permissions and documentation in one continuous system.
NexCore SupportDeskConnectedNexCore SupportDesk connects Discord, the web dashboard, team permissions and documentation in one continuous system.
Track open tickets, response times, agents and usage directly from the dashboard.
Players provide every important detail right away. Your team can start without follow-up questions and resolve tickets faster.
Templates and individual permissions clearly separate owner, support team and regular members.
PDFs, transcripts, attachments and system events remain available for records and follow-up questions.
Tickets, permissions, archives and billing
Templates and individual permissions clearly separate owner, support team and regular members.
PDFs, transcripts, attachments and system events remain available for records and follow-up questions.
From the first form to the closed ticket, every area uses the same settings and permission model.
Players provide every important detail right away. Your team can start without follow-up questions and resolve tickets faster.
Templates and individual permissions clearly separate owner, support team and regular members.
Adapt project name, logo, colors, footer and ticket wording to your community.
The guided flow takes you from Discord login to a working ticket panel without technical detours.
Open the setup guideServer and permissions detected
Forms and limits saved
Owner and support roles protected
Review the final preview and go live
Start free, add automation with Plus, then choose between White Label for one server or Premium for multiple servers.
For small communities and straightforward manual support.
For active communities using automation and analytics.
For one community that wants to appear completely under its own name.
For brands, networks and multiple Discord servers.
No setup is deleted when you change plans. Content above the new limit is only made inactive.
The most important answers about setup, plans, data and billing.
Yes. The Free plan has no time limit and lets you test the bot, dashboard, ticket types and complete core workflow.
Free, Plus, and White Label each cover one server. Premium includes five server slots that you assign in billing.
Saved content is not deleted. Items above the new plan limit become inactive and can be used again after a later upgrade.
Checkout, payment method, invoices, cancellation and plan changes run through Stripe and appear in the protected billing area.
Yes. Plus includes initial customization. White Label unlocks your own logo, colors, texts, and hides NexCore branding for one server. Premium includes White Label for all five server slots.
English and German are production-ready. Additional languages are registered but remain locked until translation and layout review are complete.
Start with Free, configure your server and upgrade only when your community needs more.
